After you've made your purchase send you photo/s by to our email: Info@EndlessDivinity.com
Please put in the subject line your order number! it will look something like ex. ED1001
Customization takes between 3-5 weeks approximately. Due to the global situation, there are issues with delays in shipment and response time so please take that into consideration.
Some countries may take longer due to customs clearances and you should allow up to 28 days.
You are given 24 hours to cancel for a full refund. Since every custom pendant is unique, NO cancellations or refunds are allowed once production has started.